Got a question? You might find the answer to it here in our list of frequently asked questions. If you can't find the answer you are looking for then why not use our live chat service and speak with one of our agents available Monday to Saturday from 09:00 - 18:00.
Q: How do i order with you and how does ordering online work?
A: Please click here to be taken to the 'How To Order' page where full detailed information and a step by step guide on the order process can be found.
Q: I don't understand what the different paper material and coating finishes mean?
Q: What color set up do you need the artwork design to be made in?
A: We use CMYK printing press equipment.
Q: I already have a design and only need to print, is that ok?
A: Yes of course, simply upload and send the artwork at checkout.
Q: What format do you need artwork files sent to you in?
Q: I don't have a design can you help?
A: Yes we do, we have a selection of ready made templates set up to the correct size that can be downloaded.
A: You will be allocated a designer from our team & they will contact within 24hrs by email, please make sure your contact details are correct when ordering and be try to be as responsive as possible to your emails to help speed up the job.
Q: Will i have to pay anything when receiving my order?
A: No, we offer free delivery on all orders anywhere inside Thailand, for orders from counties outside of Thailand the client must pay the shipping costs, please contact us to for a shipping quotation.